Shipping & Returns
- Unfortunately we ONLY ship with the United States, International shipping is costly, is non insurable/traceable, and has a high rate of loss.
- In most cases orders will be processed and shipped within 2-3 business days, unless an item is out of stock. If one or more of your items are out of stock you will be notified as to the approximate date of shipment, and you will have the option to cancel your order or wait until it becomes available again.
- All domestic orders are shipped via USPS Priority Mail for fastest service unless otherwise noted, this is typically a 2-3 day service from the time of shipment.
- Upon shipment, customers will receive confirmation of shipment via e-mail along with any shipment info including tracking information.
- Upon receipt of their order, all customers must inspect the packing and contents, all damage claims must be submitted within 3 days from the date of receipt.
- No Returns on any electrical items.
- No Returns on any custom made to order vinyl decals/graphics of any kind.
- All other returnable items MUST be pre-approved before they will be accepted. use the contact form on this site to submit a request for retrun.
- All returns must be received within 10 days of original purchase, in UNOPENED original packing and in UNUSED condition.
- The customer will be responsible for any shipping charges associated with exchanging or returning any items.
- Shipping is non refundable, only the original product purchase price will be refunded less a 20% re-stocking fee unless an exchange is being made.
WARRANTY / DISCLAIMER
- RallyGrafix is not responsible for improper application and therefore will not warranty items improperly installed. It will be the decision of RallyGrafix to determine weather or not an item was improperly installed OR if it was defective.
- RallyGrafix is not liable for any consequential, special, or contingent damages, expense, or injury related directly or indirectly from any defect in its goods or from the use of any goods, defective or otherwise.
- RallyGrafix will not be held liable for any damages to any vehicle (ie. any or all paint damage, improper placement of decals, or any damage occurring directly or indirectly to customers vehicle, property, or self.) The installer assumes all risks and responsibilities involved with the use and installation of the products purchased from RallyGrafix.
- RallyGrafix will not be held responsible for installers misuse of the product that could result in traffic violations or any related offenses. Warranty is implied on product condition only. Warranty will not be upheld due to poor installation, failure due to weather conditions, and or any other condition not specified. No warranty is expressed to these products ability to protect the user from injury or death. The user will accept all responsibility for use of these products in relation to the suitability of use of the product. Purchase and installation of any product is a full acknowledgement of the terms of this disclaimer.